Refund policy

Damages & Defects:
We stand behind the elite engineering of our hardware products. If your Omnipoint Hub arrives damaged, defective, or experiences any internal electronic malfunctions during transit, simply email a clear photo or short video clip of the issue to shop.sheildtech@gmail.com within 14 days of delivery. Our support team will immediately dispatch a brand-new premium replacement unit to your address completely free of charge.

Cancellation & Ordering Policy:
Because our automated supply chain network instantly synchronizes and packages your inventory the moment your checkout is processed, we cannot alter, cancel, or redirect shipments once an order has been successfully placed. Please thoroughly verify your domestic delivery address prior to finalizing your purchase.